RETURN POLICY
NATURE'S FAVORITE REMEDY.

100% Money-Back Guarantee

We are so certain that you will love our products and the effects they have, that we are guaranteeing your money back if you do not!

**Refund Policy Excludes CBD Flower Products of 1 oz or greater. All sales are final for CBD flower products of 1 oz or greater.

We don’t like strict rules either, so we will give you a 15-day grace period on top of our 30-day return policy for you to contact us and request a refund (See Return Policy Below).

REFUND/RETURN POLICY

All requests for returns or refunds must be made within 90 days of your delivery date. We ask that you fill out a Refund Request Form to start the process.

All customers requesting a refund must first fill out the Refund Request Form before any refunds will be issued. 

ISSUED REFUNDS

We issue all refunds via the credit card used to make the original purchase. You must submit a Refund Request Form first. After the request is processed, it may take up to 2-3 business days to see the refund reflected on your account statement.

Exchanges / Received The Wrong Item?

We strive to be perfect, but we know that’s not always possible! If you received the wrong items, ordered the wrong product by mistake, or just want to exchange a product, we’ll sort it out.

If you have any questions about this process, you can contact our customer service team and they will be able to guide you.

Missing Product(s)?

Did we screw up and shipped you an incomplete order? If your order is incomplete or you are missing products please do not worry! We will fix any mistakes or issues. Please send an email to support@cheefbotanicals.com, include your name and order number. Let us know what’s missing and we will get your missing products shipped out to you asap!